FAQ'S

Visiting Our Chocolate Factory

Absolutely! We'd love to have you. We're located at 1314 Richmond Road, Richmond, Tasmania, within the Coal River Valley vineyard complex at Every Man and His Dog Vineyard. We're open daily, but as a small producer, we can sometimes reach capacity. To avoid disappointment, please call ahead at 03 6250 3435 before your visit.

Our Chocolate-Making Process

Yes! We take pride in creating our bean-to-bar chocolate from start to finish right here at our Tasmanian facility.
Whenever possible, we prioritize direct sourcing of our cacao beans. This allows us to ensure fair treatment and ethical practices within the cacao communities we partner with.

Our chocolate is made to our Full Bean Method â„¢ process, which helps retain the goodness and health benefits of chocolate.

About Federation Chocolate

We're a family-owned Tasmanian business, and we're proud to craft delicious chocolate right here in Australia.
Tasmania:
  • Our Factory Shop: 1314 Richmond Road, Richmond
  • Salamanca Market: We're at stall 106 every Saturday.
  • Selected Retailers: Look for our chocolate in various stores around Tasmania.
Australia:
  • Selected Retailers: Our products are available in select stores across Australia.
Absolutely! If you're interested in carrying Federation Chocolate in your shop, please contact us at sales@federationchocolate.com.au.

Chocolate Experiences

Yes, we offer a variety of exciting chocolate experiences! See details on our website https://www.federationchocolate.com/.
Yes, we do! We offer private-label chocolate production for a number of high-profile businesses. If you have a specific product in mind, contact us to discuss your request.
Absolutely! We can create bespoke chocolates for special events like weddings or parties, tailoring flavour and colour to your needs.
Yes! Our "Meet the Maker" experience is perfect for conferences, events, and workplaces. We can tailor the experience to your group's needs. Contact us for more information.

Can School; groups visit you and learn about your chocolate making process

Absolutely. Bookings are required. We can tailor an experience for most age groups and class information.

Dietary Information

Yes! All our dark chocolate is vegan-friendly unless otherwise noted on the product information.
Our chocolate is gluten-free by ingredient unless otherwise stated. We are celiac aware and have processes in place to limit cross-contamination. Due to ingredient labelling requirements, we cannot guarantee every batch to be gluten-free without testing.
Since we make milk chocolate in our facility, we cannot claim our entire range to be dairy-free. All our products may contain dairy. We do have processes in place to limit cross-contamination.
As we create chocolate with all nuts in our facility, we cannot say our chocolate is entirely nut-free. You will find "May contain nuts" labelling on our products. We have processes in place to limit cross-contamination.